ClimateQUAL: Advancing Organization Health, Leadership, and Diversity in the Service of Libraries

Elizabeth Connor

Abstract


In a nutshell, ClimateQUAL can help gauge how well a library communicates expectations and rewards related to fairness, innovation, customer service, demographic diversity, and teamwork by surveying staff teams.

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DOI: https://doi.org/10.5195/jmla.2019.698

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Copyright (c) 2019 Elizabeth Connor

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