Creating a library holding group: an approach to large system integration

Isaac R. Huffman, Heather J. Martin, Basia Delawska-Elliott

Abstract


Purpose: Faced with resource constraints, many hospital libraries have considered joint operations. This case study describes how Providence Health & Services created a single group to provide library services.

Methods: Using a holding group model, staff worked to unify more than 6,100 nonlibrary subscriptions and 14 internal library sites.

Results: Our library services grew by unifying 2,138 nonlibrary subscriptions and 11 library sites and hiring more library staff. We expanded access to 26,018 more patrons.

Conclusions: A model with built-in flexibility allowed successful library expansion. Although challenges remain, this success points to a viable model of unified operations.

Keywords


Efficiency, Organizational*; Information Storage and Retrieval/Statistics & Numerical Data*; Libraries, Hospital/Organization & Administration*; Libraries, Medical/Organization & Administration*; Library Collection Development; Organizational Innovation

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DOI: https://doi.org/10.5195/jmla.2016.149

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Copyright (c) 2016 Isaac R. Huffman, MSLS, AHIP, Heather J. Martin, MISt, AHIP, Basia Delawska-Elliott, MLIS

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This work is licensed under a Creative Commons Attribution 4.0 International License.