Persistent service even in disruptive times: an introduction to resilience engineering
Keywords:Librarians, Libraries, Medical, Library Services, Organizational Culture, Resilience Engineering, Quality Improvement, Safety Management
Munro K. Resilience vs. sustainability: the future of libraries [Internet]. In the Library with the Lead Pipe. 24 Aug 2011. <http://www.inthelibrarywiththeleadpipe.org/2011/resilience-vs-sustainability-the-future-of-libraries/comment-page-1/>.
Ritchie A, Gilbert C, Gaca M, Siemensma G, Taylor J. Hospital librarians’ contributions to health services’ accreditation: an account of the Health Libraries for the National Safety and Quality in Health Services Standards (HeLiNS) Research Project, 2016-18. Journal of the Australian Library and Information Association. 2020;69(2):215–45.
Fairbanks RJ, Wears RL, Woods DD, Hollnagel E, Plsek P, Cook RI. Resilience and resilience engineering in health care. Jt Comm J Qual Patient Saf. 2014;40(8)376–83. DOI: https://doi.org/10.1016/s1553-7250(14)40049-7.
Beales DL. Before disaster strikes. J Hosp Librariansh. 2003;3(4):11–24.
Helmreich RL. On error management: lessons from aviation. BMJ. 2000;320(7237):781–5.
Pronovost PJ, Goeschel CA, Olsen KL, Pham JC, Miller MR, Berenholtz SM, Sexton JB, Marsteller JA, Morlock LL, Wu AW, Loeb JM, Clancy CM. Reducing health care hazards: lessons from The Commercial Aviation Safety Team. Health Affairs. 2009;28(Supplement 1):w479–89. DOI: https://doi.org/10.1377/hlthaff.28.3.w479.
Provan DJ, Woods DD, Dekker SWA, Rae AJ. Safety II professionals: how resilience engineering can transform safety practice. Reliability Engineering & System Safety. 2020;195:106740. Available from: https://www.sciencedirect.com/science/article/pii/S0951832018309864.
Spath PL. Using failure mode and effects analysis to improve patient safety. AORN J. 2003 Jul;78(1):16–37;quiz 41–4. Available from: https://aornjournal.onlinelibrary.wiley.com/doi/pdfdirect/10.1016/S0001-2092%2806%2961343-4?download=true.
Leape LL. Error in medicine. JAMA. 1994;272(23):1851–7.
Lay E. Hollnagel: what is resilience engineering? [Internet]. Resilience Engineering Association. 11 Sept 2019 [cited 2021]. <https://www.resilience-engineering-association.org/blog/2019/11/09/what-is-resilience-engineering/>.
Charney M, Colvin J, Moniz R. Recipes for mindfulness in your library: supporting resilience and community engagement. Chicago, IL: ALA Editions; 2019. ISBN 9780838917831.
Wicks RJ. Overcoming secondary stress in medical and nursing practice: a guide to professional resilience and personal well-being. New York: Oxford University Press; 2005. ISBN 9780198038450.
Bergerød IJ, Braut GS, Wiig S. Resilience from a stakeholder perspective: the role of next of kin in cancer care. J Patient Saf. 2020;16(3):e205–10. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7447128/pdf/pts-16-e205.pdf.
Woods DD, Hollnagel E. Resilience engineering: concepts and precepts. Boca Raton, FL: CRC Press; 2017.
Senge PM. The fifth discipline: the art and practice of the learning organization. New York: Doubleday/Currency; 2006. 445 pg.
Patterson M, Deutsch ES. Safety-I, Safety-II and resilience engineering. Curr Prob Pediatr Ad. 2015 Dec;45(12):382–9.
UC Davis Health. Index case [Internet]. Health Magazine. 12 Jul 2020. <https://health.ucdavis.edu/health-magazine/issues/fall2020/features/index-case.html>.
Stanford University. LOCKSS: About [Internet]. <https://www.lockss.org/about>.
Copyright (c) 2022 Nicole Capdarest-Arest, AHIP, Sara Tompson, Lorri Zipperer
This work is licensed under a Creative Commons Attribution 4.0 International License.