Placing wireless tablets in clinical settings for patient education


  • Judy C. Stribling MA, MLS, Assistant Director, Clinical Services, Myra Mahon Patient Resource Center and Samuel J. Wood Library, Weill Cornell Medicine, 1305 York Avenue, New York, NY 10065
  • Joshua E. Richardson PhD, MLIS, MS, Health Information Technology (IT) Researcher, Center for the Advancement of Health IT at RTI International, Chicago, IL 60606



Audiovisual Aids, Computers, Handheld, Data Collection, Feasibility Studies, Multimedia, Patient Education as Topic, Patient Satisfaction, Aldiko, e-Reader, Nexus 7, Video Tutorial


Objective: The authors explored the feasibility and possible benefit of tablet-based educational materials for patients in clinic waiting areas.

Methods: We distributed eight tablets preloaded with diagnosis-relevant information in two clinic waiting areas. Patients were surveyed about satisfaction, usability, and effects on learning. Technical issues were resolved.

Results: Thirty-seven of forty patients completed the survey. On average, the patients were satisfied in all categories.

Conclusions: Placing tablet-based educational materials in clinic waiting areas is relatively easy to implement. Patients using tablets reported satisfaction across three domains: usability, education, and satisfaction.






Case Report